Motorcycle Customer Satisfaction Increased in 2011, Study SaysJ.D. Power and Associates Reports: The Sales Experience, Product and Cost of Ownership Help Drive Improvement in Overall Motorcycle Customer SatisfactionWESTLAKE VILLAGE, Calif.:— Overall motorcycle customer satisfaction has increased notably from 2010, driven by marked improvements in the sales experience, the products, and cost of ownership, according to the J.D. Power and Associates 2011 U.S. Motorcycle Competitive Information Study™ released last month.Motorcycle Customer Satisfaction Increased in 2011, Study Says |
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